COVID-19 FAQs | Frequently Asked Questions – Updated May 22nd, 2020

COVID-19 Closures
Frequently Asked Questions

Updated May 22nd, 2020

Is the Cottonwood Heights Recreation Center (CHRC) open?
Yes. We are currently operating under the State’s Utah Leads Together, “Orange - Moderate Risk Phase” plan (https://coronavirus.utah.gov/utah-leads-together/).

Reduced Operating Hours:

  • Monday-Friday - 6 am-8 pm
  • Saturday-Sunday - 11 am-4 pm
  • Memorial Day - Closed

What CHRC amenities are currently open and/or available?
pdfCottonwood Heights Recreation Center Re-Opening Plan and Protocols (Under Current Health Guidelines)

When will the CHRC open under the “Yellow – Low Risk Phase”?
On Monday, June 1st.

What CHRC amenities will be available on June 1st, under the “Yellow Risk Phase”?
Most CHRC amenities and services are open and available, including the Outdoor Pool for Open Plunge.  There is still some capacity and social distancing restrictions in place.  However, below are the guidelines and what you can expect to be available on Monday, June 1st.

  • CHRC Hours of Operation (effective Monday, June 1st):
    • Monday-Thursday: 5am-9pm  
    • Friday: 5am-8pm
    • Saturday: 6am-8pm
    • Sunday: 11 am-4 pm
    • July 4th & July 24th: TBD.
  • Open to all members and paying guests.
  • CASH is discouraged, but will accept if only form of payment.
  • Maintain social distancing.
  • Private, social interactions that occur without oversight by a formal organization are allowable in groups of 50 or fewer.
  • Face coverings worn in settings where other social distancing measures are difficult to maintain.
  • Follow strict hygiene standards, including:
    • Wash hands frequently with soap and water for at least 20 seconds
    • Use hand sanitizer frequently
    • Avoid touching your face
    • Cover coughs or sneezes (e.g. into a tissue, sleeve, or elbow; not hands)
    • Follow any other standards promulgated by the Centers for Disease Control and Prevention (CDC), the Utah Department of Health, and local health department
  • Patrons of different households, while exercising, must maintain 10 ft. of distance at all times.
  • Patrons are highly encouraged to clean and disinfect equipment after each use. Employees will also regularly clean and disinfect equipment.
  • Childcare with limited capacities and hours is available, with a reservation.
  • Team/Group participants (e.g., player, participant, etc.) should have their symptoms checked prior to each competition, camp, event or practice.
  • Aquatics (Indoor and Outdoor Pools):
    • Patrons of different households must maintain 6 ft. of distance while on the pool deck.
    • Team/Group participants (e.g., player, participant, etc.) should have their symptoms checked prior to each competition, camp, event or practice.
    • Open Plunge / Public Swimming is open with a reduced capacity.
  • Closed or Unavailable Until Further Notice:
    • Indoor Sauna and Hot Tub.

When will my Membership be activated?
When the Recreation Center reopens under the new “orange-moderate” guidelines, we will only
activate memberships (annual and monthly easy pay) for those that come into use the Recreation
Center during that time. When the Recreation Center opens under the “yellow-low” guidelines, we
will activate all memberships (annual and monthly easy pay) at that time. Annual memberships will
have an extension added to them at the time of activation, from March 16th, 2020. If you are an
easy pay (monthly) membership, your payment draft will resume per your contract.

What park amenities and courts are open?
Most park amenities and courts are open and available, with the exception of the Mountview Park Splash Pad.  There is still some capacity and social distancing restrictions in place.  However, below are the guidelines and what you can expect to be open.

  • Outdoor Fields, Outdoor Basketball, Tennis Courts, Pickleball Courts, Playgrounds, Park Restrooms and Pavilions are open.
  • Maintain social distancing.
  • Private, social interactions that occur without oversight by a formal organization are allowable in groups of 50 or fewer.
  • Face coverings worn in settings where other social distancing measures are difficult to maintain.
  • Follow strict hygiene standards, including:
    • Wash hands frequently with soap and water for at least 20 seconds
    • Use hand sanitizer frequently
    • Avoid touching your face
    • Cover coughs or sneezes (e.g. into a tissue, sleeve, or elbow; not hands)
    • Follow any other standards promulgated by the Centers for Disease Control and Prevention (CDC), the Utah Department of Health, and local health department
  • Team/Group participants (e.g., player, participant, etc.) should have their symptoms checked prior to each competition, camp, event or practice.
  • Closed or Unavailable Until Further Notice:
    • The Mountview Park Splash Pad.